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Deepak provides personalized business and management training and mentoring for wide range of professionals including business owners, executives, senior managers, entrepreneurs, inventors, and professionals in business, government and in established & emerging enterprise.

Making a Difference

We provide personalized business and management training and mentoring for wide range of professionals including business owners, executives, senior managers, entrepreneurs, inventors, and professionals in business, government and in established & emerging enterprise.

We provides personalized on site training for businesses across the globe. Such training sessions are developed after extensive interactions with audience organizations in order to deliver highest value.

We provide executive training services which differ from the usual training services as it take into account the individual's personal characteristics, desires, needs and goals.

We provide web based online training solutions for businesses across the globe using latest multimedia technology and exceptionally rich content.

Enterprise Technology

Service Orientation - An Evolutionary Approach

Today everyone is talking about service orientation, but is service orientation a significant technology development that organizations ignore at their peril, or is it just an over hyped concept. This session cuts through the hype that seems to surround this subject and provides vital clues to help organizations take advantage of what's really on offer in a way that suits them while it explore the concepts of service orientation and application of service-oriented architectures and technologies.

Identifying and Planning Web Services Projects

The best way to understand Web Services is to get started using the them. This session help audience identify and plan Web Services projects. This includes helping resolve the technical and well as the people issues that exist in selecting and designing a Web Services project.

Payment Processing - Sunshine area in Business Process Management(BPM)

A critical process within every financial organization, payments processing has come under mounting pressure as costs and risks have risen, much of this is due to increasing duplication of functionality. As the payment infrastructure is commonly found embedded within areas such as trade finance, securities, mortgage, direct debits, loans and credit card, duplication has grown substantially across the lines of business such as treasury, corporate banking and foreign exchange. In this session this key pain area and related inherent challenges faced by financial service providers is discussed and an effort is made to tackle this issue with one of the most hyped enterprise technology post Y2K, i.e. BPM.

Critical Challenges for Business Intelligence Success

More than half of all Business Intelligence projects are either never completed or fail to deliver the features and benefits that are optimistically agreed on at their outset. While there are many reasons for this high failure. This session covers all key areas and challenges faced by BI and discuss needs for enterprises to continuously seek to align an organizations operations and direction with its strategic business goals.

Business Intelligence for Telcos Moving Information Where It Matters

Most analysts when looking into the future trying to identify technologies which will change the way businesses will be conducted in future invariably come out with Business Intelligence (BI) at the top of the list. No doubt today BI is one of the technology areas which are hyped, but in case of BI it would be appropriate to add suffix under to the word hyped. This session covers issues vital for telecom operators looking to benefit from rapid advancement in enterprise technologies supporting performance improvement, business processes and information management and provides excellent insight about business intelligence (BI) applications and technologies.

Designing and Implementing BPM

Business performance management (BPM) is a set of processes that help organizations optimize business performance. BPM is seen as the next generation of business intelligence (BI). BPM is focused on business processes such as planning and forecasting. It helps businesses discover efficient use of their business units, financial, human, and material resources. This training session covers all aspects of designing and implementing BPM.

Understanding Performance Management

The mandate to operate at an optimal performance level and meet organizational expectations is transforming the way organizations do business. This evolution is driving higher standards of competence in day-to-day operations and adding new pressure to increase stakeholder value, which can be achieved by applying performance management principles to technology investments. This training session takes a practical look at the concept of Performance Management and it's applicability and utility for present day enterprises.

Enterprise Application Integration (EAI) Planning: Points to Consider

Integration makes sense at a time when companies are looking to control their costs and get more ROI from their previous investments. There are substantial up-front costs associated with integration, however. Companies can expect to spend up to 35 percent of project budgets on integration, but success is well worth the cost. The biggest benefits are speed, cost savings and flexibility. By using EAI, big companies can save as much as 80 percent of the cost of doing a custom integration project. This training session takes a macro look at enterprise application integration and presents vital issues key to planning a successful EAI initiative.

Managing Critical Functions using BPM - Banking, Financial Services and Insurance (BFSI) Perspective

Banks and financial institutions have hundreds of critical business processes. These consist of a set of actions that are vital to the operations of their business, including horizontal functions such as procurement and customer complaint resolution, and industry-specific applications like loan origination and servicing, trust administration, and remittance processing. Business process management technology addresses the need to streamline these actions and gain efficiencies from routine processes. This training session provides opportunity to organizations and professionals active in BFSI sector to get a practical understanding of BPM and its role in their industry.

SOA Implementation Strategies

SOA truly is the emerging methodology to finally align enterprise business and IT goals, and maximize ROI from IT investment. To remain competitive, your organization has to be a forefront of the SOA developments.

This definitive session on SOA will deliver extensive coverage and information that one needs to know to get started and to deliver SOA in business. The session provides insight from leading industry expert on SOA best practice principles from design right through to execution including - key steps for successful SOA implementation, evaluating tangible ROI of SOA through improved business productivity, and assessment of business and IT agility with SOA.

Telecommunications Technology

Business Process Revolution in Telecom

As the telecommunications industry strives for speed in developing and introducing new technology and creating new services, the speed and quality of the internal processes that must actually deliver on these promises are often overlooked. Executives who realize that their organizations output is only as good as the engine delivering it have a secret weapon: business process revolution. This session covers all aspects of Business Process Revolution in Telecom industry.

Next Generation Networks - Taking Networks to the Next Level

This training session takes a practical look at issues including, Evaluating the cost of NGN deployment, Assessing the impact of NGN deployment on CAPEX and OPEX, How will NGNs achieve ROI? Does the business case depend on the success (or otherwise) of new NGN-enabled services? Determining the impact on the business case of running NGN and legacy systems.

Combating Telecom Frauds - Vital for Profitability

Fraud costs the telecommunications industry $35-$40 billion annually, according to the Communications Fraud Control Association. Fraudulent use of networks and theft of services in all sectors of the telecom industry continue to grow between 10 percent and 12 percent annually. Up to 10 percent of a carrier's bottom line is lost to simple subscription fraud and other low-tech scams, such as when criminals sign up for service using fake names or fake addresses.

This session will provide insight into the methods and reasons which lead to the roaming fraud resurgence and will provide delegates with the necessary knowledge and advice as to how to prevent, detect and investigate roaming fraud. The session will develop capability and enable organizations to develop and optimize fraud management strategy in order to incorporate roaming fraud protection. Session will also cover the organizational, procedural and technical countermeasures that should be considered in a roaming fraud management strategy.

The IP Multimedia Subsystem(IMS): Opportunities, Future Directions, Business Models and Business Cases

A reduced rate of growth in traditional services, high penetration rates in mobile communications and increased competition is forcing operators, both wireless and fixed line, to rethink their business plan while maintaining an enhanced user experience and reducing churn. Operators are today looking at new opportunities and are considering to deploy innovative services to generate increased revenues from their networks. IMS is one such opportunity, promising operators a solid platform for creating new service opportunities hence revenue streams, while optimizing both OPEX and CAPEX as they expand their service offering.

Some of the issues this training session discuss in depth include,

What is IMS? Do we need it? How much do we want?As the industry converges, who are the new players in the value chain, and what are their perspectives?

Technical and commercial challenges of IMS implementation for Fixed and Mobile operators? How is the Application Ecosystem evolving, if at all? What will the new services look like, how to market them, who should they be targeted at?

How will back office systems need to evolve to support the new services and infrastructure? How are the Internet players viewing developments? How does IMS relate to web 2.0? How will handsets evolve to support IMS services? Future business models: hosting strategies, enterprise offerings, MVNOs.

Building A Sound Business Case For Managed Services

The convergence of devices, networks and services in global markets offers enormous growth potential for operators on one hand while it also brings greater complexity and higher capital and operational investments, at a time when tougher competition and more demanding customers are driving down the revenue streams.

This session provides an overview of the key operational issues and enhances understanding of the key factors having impact on profitability. It also guides about how to make strategy for the way forward to reduce operating expenses, streamline operations and enter new markets with managed services and hosting. Some of the areas discussed are

Selecting and negotiating with managed services providers for operational excellence

Creating win-win partnerships for greater profits and growth

Leveraging on managed services partnerships

CAPEX and risk in launching new services

Bring new services to market faster than competitors

Capture opportunities related to fixed-mobile convergence like IMS and UMA

Open Source Technology

Service Orientation - An Evolutionary Approach

Today everyone is talking about service orientation, but is service orientation a significant technology development that organizations ignore at their peril, or is it just an over hyped concept. This session cuts through the hype that seems to surround this subject and provides vital clues to help organizations take advantage of what's really on offer in a way that suits them while it explore the concepts of service orientation and application of service-oriented architectures and technologies.

Identifying and Planning Web Services Projects

The best way to understand Web Services is to get started using the them. This session help audience identify and plan Web Services projects. This includes helping resolve the technical and well as the people issues that exist in selecting and designing a Web Services project.

Payment Processing - Sunshine area in Business Process Management(BPM)

A critical process within every financial organization, payments processing has come under mounting pressure as costs and risks have risen, much of this is due to increasing duplication of functionality. As the payment infrastructure is commonly found embedded within areas such as trade finance, securities, mortgage, direct debits, loans and credit card, duplication has grown substantially across the lines of business such as treasury, corporate banking and foreign exchange. In this session this key pain area and related inherent challenges faced by financial service providers is discussed and an effort is made to tackle this issue with one of the most hyped enterprise technology post Y2K, i.e. BPM.

Critical Challenges for Business Intelligence Success

More than half of all Business Intelligence projects are either never completed or fail to deliver the features and benefits that are optimistically agreed on at their outset. While there are many reasons for this high failure. This session covers all key areas and challenges faced by BI and discuss needs for enterprises to continuously seek to align an organizations operations and direction with its strategic business goals.

Business Intelligence for Telcos Moving Information Where It Matters

Most analysts when looking into the future trying to identify technologies which will change the way businesses will be conducted in future invariably come out with Business Intelligence (BI) at the top of the list. No doubt today BI is one of the technology areas which are hyped, but in case of BI it would be appropriate to add suffix under to the word hyped. This session covers issues vital for telecom operators looking to benefit from rapid advancement in enterprise technologies supporting performance improvement, business processes and information management and provides excellent insight about business intelligence (BI) applications and technologies.

Designing and Implementing BPM

Business performance management (BPM) is a set of processes that help organizations optimize business performance. BPM is seen as the next generation of business intelligence (BI). BPM is focused on business processes such as planning and forecasting. It helps businesses discover efficient use of their business units, financial, human, and material resources. This training session covers all aspects of designing and implementing BPM.

Understanding Performance Management

The mandate to operate at an optimal performance level and meet organizational expectations is transforming the way organizations do business. This evolution is driving higher standards of competence in day-to-day operations and adding new pressure to increase stakeholder value, which can be achieved by applying performance management principles to technology investments. This training session takes a practical look at the concept of Performance Management and it's applicability and utility for present day enterprises.

Enterprise Application Integration (EAI) Planning: Points to Consider

Integration makes sense at a time when companies are looking to control their costs and get more ROI from their previous investments. There are substantial up-front costs associated with integration, however. Companies can expect to spend up to 35 percent of project budgets on integration, but success is well worth the cost. The biggest benefits are speed, cost savings and flexibility. By using EAI, big companies can save as much as 80 percent of the cost of doing a custom integration project. This training session takes a macro look at enterprise application integration and presents vital issues key to planning a successful EAI initiative.

Managing Critical Functions using BPM - Banking, Financial Services and Insurance (BFSI) Perspective

Banks and financial institutions have hundreds of critical business processes. These consist of a set of actions that are vital to the operations of their business, including horizontal functions such as procurement and customer complaint resolution, and industry-specific applications like loan origination and servicing, trust administration, and remittance processing. Business process management technology addresses the need to streamline these actions and gain efficiencies from routine processes. This training session provides opportunity to organizations and professionals active in BFSI sector to get a practical understanding of BPM and its role in their industry.

SOA Implementation Strategies

SOA truly is the emerging methodology to finally align enterprise business and IT goals, and maximize ROI from IT investment. To remain competitive, your organization has to be a forefront of the SOA developments.

This definitive session on SOA will deliver extensive coverage and information that one needs to know to get started and to deliver SOA in business. The session provides insight from leading industry expert on SOA best practice principles from design right through to execution including - key steps for successful SOA implementation, evaluating tangible ROI of SOA through improved business productivity, and assessment of business and IT agility with SOA.

Wireless Technology

Creating Business Value with wirelessly Enabled Business Processes

Wireless technologies have become increasingly popular in our everyday business and personal lives. With falling cost and advances in wireless technology they promise to offer even more features and functions in the next few years. As the user base is growing substantially and the ease of deployment and usage increasing number of government agencies, businesses, and home users are using, or considering using, wireless technologies in their environments. This session will answer a series of urgent questions that many companies now are asking about wireless technology, including benefit from real-time wireless data, when and for which business functions to go wireless, ? what are the measurable benefits and many more.

WiMAX Strategy - Business Models And Business Cases

WiMAX holds the potential to enable sweeping changes in broadband landscape that will bring a lot of benefits for the masses. But for carriers and prospective carriers the disruptive proposition of WiMAX comes as an opportunity camouflaged as a threat. WiMAX is and will change the success equation for service providers of all varieties. Carriers who wish to survive must embrace a strategy to convert this very real risk to a competitive advantage.

This session by a leading expert on the subject offer an overview of the standards-based strategy to tackle the technology and business challenges associated with WiMAX and roadmap to integrate this strategy as part of their overall game plan. Further speaker will elaborately discuss multiple Business Models and Business Cases pertaining to three major carrier variety providing Basic Telecommunication Services, Cellular & Mobile Services and Internet Services.

Wireless Public Key Infrastructure (WPKI) - Key to Wireless Security

Wireless communications provide convenience over traditional wired communications, until recently, wireless devices have mainly been used for personal communication. However, due to their convenience and widespread use, there is significant demand to use wireless devices on the Internet, hence making e-commerce possible from wireless devices.

M-commerce and e-commerce have their own specific requirements for security. These security requirements are best met with cryptographic technology and Public-Key Infrastructure (PKI) services. PKI encompasses the necessary cryptographic technology and a set of security management standards that are widely recognized and accepted for meeting the security needs of e-commerce. Meeting this demand are the Wireless Application Protocol (WAP) standards as specified by the WAP Forum.

This session provides an overview of the wireless security environment, Wireless Public-Key Infrastructure (WPKI) the security standards specified for WAP and how WPKI standards and technologies have been adapted to meet M-Commerce security requirements.

Creating Trust and Security - Mobile Governance

M-Governance has been named as a growth area following a number of surveys across many geographies. Each concluded that the public wants the ability to interact with government via mobile phones. These surveys show that almost half of mobile phone users would be interested in communicating with the government and public sector departments using their mobile phones. This training session takes a look at the M-Governance and associated technology developments while it covers different technology issues with emphasis on Trust and Security.

Designing Universal Communicator - The Future Wireless Handset

This session provides an overview of the wireless security environment, Wireless Public-Key Infrastructure (WPKI) the security standards specified for WAP and how WPKI standards and technologies have been adapted to meet M-Commerce security requirements.

As personal wireless connectivity is becoming more widespread and more complex, the ability to provide service on the many levels available to wireless users using a variety of devices is also rapidly becoming much more complex. To accommodate these challenges and to face a future where there are no barriers to access using a hand held device, engineers are investigating what measures are needed to create a "universal communicator," a device that is capable of communicating regardless of the connection options available to the user. This training session provides an overview of the future wireless technology, changing user profile, new applications development and features for the future.

Advertising Goes Wireless

Wireless advertising is becoming a hot topic due to the fast development of wireless networking and technology and significant increase of mobile device users. This makes wireless advertising a new and hot marketing channel to reach the potential customers for marketing. Research indicates that permission-based alerts delivered to wireless phones capture consumer attention, drive action and build brand awareness. This training session provides an in-depth understanding of the subject. The session which is in form of a tutorial on wireless advertising discuss the different perspectives of wireless advertising, including its needs, characteristics, presentation formats, business issues and technical problems. Moreover, it presents an overview of the existing business models, vendors and their products in wireless advertising. In addition, it lay down basic guidelines to succeed in wireless advertising. Finally, future challenges and solutions are discussed elaborately.

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A to Z of WiMAX - The Complete Reference

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